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MAKLUMAT PENGHANTARAN

PENGHANTARAN TEMPATAN (DALAM SEMENANJUNG MALAYSIA)

Penghantaran akan dibuat menggunakan : Citylink Express

NOMBOR PENJEJAKAN PENGHANTARAN

  • Mengesan No. akan dihanta melalui e-mel kepada anda dalam masa 1-2 hari selepas pembayaran diterima.
  • Anda boleh semak dalam SPAM / JUNK untuk nombor penjejak penghantaran.
  • Delivery will be processed within 1-3 working days after payment confirmation.
  • Akan mengambil masa sehingga 24-48 jam sebelum kod penjejakan muncul dalam sistem pengesahan CITYLINK EXPRESS.

MENJEJAK LOKASI BUNGKUSAN ANDA

Anda boleh menggunakan kod penjejakan yang diberikan dan semak di dalam sistem CITYLINK EXPRESS untuk mengesan penghantaran parcel anda. CITYLINK EXPRESS

CAJ PENGHANTARAN DAN TEMPOH PENGHANTARAN

  • Kami menghantar ke seluruh Semenanjung Malaysia.
  • Pembelian melebihi RM50, tidak akan dikenakan sebarang caj penghantaran.
  • Hanya pembelian kurang dari RM50, akan dikenakan caj penghantaran.
  • Setelah pengesahan pembayaran, penghantaran biasanya akan diproses dalam tempoh 7 hari waktu bekerja dam mungkin mengambil masa sehingga 14 hari bekerja.
  • Semua pesanan akan diproses dalam masa 6 hari waktu bekerja (ISNIN-SABTU) dan diambil dalam masa 5 hari waktu bekerja (ISNIN-JUMAAT) melalui CITYLINK EXPRESS.

Local Delivery (Peninsular Malaysia)

  • Al Aqsa conducts delivery through two methods: Delivery and Postage.
  • Delivery will use Al Aqsa trucks/agent trucks, with charges starting from RM100. More information about delivery charge can be referred to in the CAJ DELIVERY CHARGES BY STATE AND REGION.
  • For those residing in Sabah/Sarawak, purchases can be made at the showroom FE FLOORING in Penampang, Sabah.

Terms and Conditions of Delivery

  • Postage is free (according to T&C item) and utilizes CityLink Express courier services.

  1. Tracking Number

    • The tracking number will be sent to you via email within 1-2 days after the order is processed.
    • You can check your SPAM/JUNK folder for the tracking number if it is not in your INBOX.
    • Delivery will be processed within 1-3 working days after payment confirmation.

  2. How to Track Your Package

  3. Courier Charges and Delivery Period

    • Delivery can be made throughout Peninsular Malaysia.
    • Purchases below RM50 will incur delivery charges.
    • Delivery charges will apply to Mosque Carpets, Event Carpets, Prayer Rugs, and certain promotional products at specific times.
    • After payment confirmation, delivery will be made within 7-14 working days.
    • All orders will be processed within 5 working days (MONDAY-FRIDAY), excluding public holidays.

Delivery Charge Schedule (Company Courier) by State and Region

LOCATION CHARGE (RM)
STATE REGION
SELANGOR Klang, Petaling, Kuala Langat (Utara) RM100.00
Kuala Selangor (Selatan), Gombak, Hulu Langat, Sepang, Kuala Langat (Selain Utara) RM150.00
Sabak Bernam, Hulu Selangor, Kuala Selangor (Selain Selatan) RM200.00
KUALA LUMPUR Semua Daerah RM100.00
NEGERI SEMBILAN Jelebu dan Seremban RM200.00
Kuala Pilah, Rembau, Jempol RM230.00
Port Dickson, Tampin RM270.00
MELAKA Alor Gajah RM300.00
Melaka Tengah, Jasin RM350.00
PERAK Bagan Datuk, Muallim, Batang Padang, Hilir Perak RM300.00
Manjung, Perak Tengah, Kampar, Kinta,  RM400.00
(Larut, Marang & Selama), Kerian, Kuala Kangsar, Hulu Perak RM500.00
PULAU PINANG Seberang Perai (Selatan) RM500.00
Seberang Perai (Tengah)  RM550.00
Seberang Perai (Utara) RM600.00
Timor Laut, Barat Daya RM950.00
PAHANG Bentong, Raub, Temerloh, Bera RM500.00
Cameron Highlands, Lipis, Jerantut, Kuantan, Maran, Pekan, Rompin RM750.00
JOHOR Segamat, Tangkak, Kluang, Muar RM500.00
Mersing, Batu Pahat, Kulai RM600.00
Pontian, Johor Bahru, Kota Tinggi RM750.00
TERENGGANU Kemaman, Dungun RM750.00
Hulu Terengganu, Marang, Kuala Terengganu RM800.00
Besut, Setiu, Kuala Nerus RM950.00
KELANTAN Gua Musang RM750.00
Kuala Krai, Jeli, Tanah Merah, Machang RM800.00
Pasir Mas, Tumpat, Kota Bharu, Bachok, Pasir Puteh RM950.00
KEDAH Bandar Baharu, Kulim, Baling (Selatan), Kuala Muda RM500.00
Baling (Utara) Sik, Yan, Pendang, Padang Terap (Selatan) RM600.00
Padang Terap (Utara), Pokok Sena, Kota Setar, Kubang Pasu RM800.00
Langkawi RM950.00
PERLIS Kangar, Arau, Padang Besar RM950.00
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